New property leads go cold
A lead can arrive while an agent is at a viewing or on the road, and a slow response can mean the customer moves on to another listing or agency.
Built for property enquiries
WhatsApp Automation for Real Estate Companies
BizReply is being built to help property companies, agencies and individual agents manage WhatsApp enquiries, viewing requests and follow-ups without letting promising leads disappear inside a busy inbox.
BizReply is currently in development. Property, appointment and automation capabilities may change during the pre-launch and beta stages.
The problem
Property leads move quickly, but WhatsApp conversations are easy to lose track of
A buyer or renter may ask about several properties, request a viewing, compare prices and then stop replying. When those conversations are handled manually, it becomes difficult to know which leads need attention, what they asked for and what should happen next.
Availability questions repeat
Agents spend time answering the same questions about price, location, property type, viewing times and whether a listing is still available.
Viewing requests become scattered
Booking, confirming and rescheduling property viewings across multiple chats can create avoidable confusion.
Follow-up depends on memory
Interested leads can disappear simply because nobody has a reliable list of who still needs a response or reminder.
How it works
Keep every property conversation connected to a next step
BizReply is designed to help real estate teams use approved property and business information, keep track of interested leads and make the handoff between automation and an agent more deliberate.
Organise approved property information
Give BizReply the information your team wants customers to receive, including listing details, prices, locations, availability rules and viewing instructions.
Handle routine property questions
Use that approved information to help answer common enquiries quickly while keeping the conversation focused on the customer's actual property interest.
Surface interested leads for action
Keep track of people who requested a viewing, asked for a quote or need a human response so the next action is easier to see.
Use cases
A better workflow from first enquiry to viewing
Real estate conversations are rarely a single question and answer. BizReply is being designed around the sequence of enquiry, qualification, follow-up and human engagement that property businesses already manage every day.
Property availability enquiries
Help answer approved questions about whether a property is available, where it is located and what information a prospect needs before taking the next step.
Viewing requests
Collect preferred viewing times and keep appointment-related conversations easier for an agent to review and confirm.
Lead qualification
Gather useful details such as property type, preferred area, budget range or move-in timeline before the conversation reaches the right person.
Lead follow-up
Keep track of prospects who expressed interest but stopped replying after receiving property details, pricing or viewing information.
Built for real workflows
Designed for the way property teams actually manage leads
The aim is to make customer conversations easier to work with, not to turn property sales into a fully automated interaction. Agents should still take over when negotiation, judgement or relationship-building matters.
Listing knowledge
Use approved information about properties, pricing, locations and viewing requirements when responding to routine questions.
Lead context
Keep useful conversation history so an agent can understand what a prospect already asked about before replying.
Viewing coordination
Support viewing requests, confirmations and rescheduling as appointment workflows become available.
Follow-up visibility
Highlight interested prospects who still need a response instead of relying on someone to remember every chat manually.
Human takeover
Move complex questions, negotiations and high-intent leads to an agent rather than forcing an automated answer.
Multi-business support
Higher BizReply plans are being designed to support operators who manage more than one business or customer workflow.
FAQ
Questions from real estate businesses
Can BizReply answer questions about specific properties?+
BizReply is being designed to use business-approved property information. The quality of a response depends on the information your business provides and keeps current.
Can BizReply help schedule property viewings?+
Viewing and appointment workflows are part of the planned product direction. Availability and exact scheduling behaviour will depend on the version and plan available during rollout.
What happens if a property's availability changes?+
Your business should keep listing information current. BizReply should not invent availability or property details that are not present in the approved business information.
Can an agent take over a conversation?+
Yes. Human takeover is a core part of the product design so agents can step in for negotiation, detailed property questions, approvals or other conversations that require judgement.
Is BizReply only for large real estate companies?+
No. The product is being designed for individual professionals as well as growing teams, with different limits and capabilities depending on the plan.
Stop letting serious property leads disappear in chat history
Join the BizReply waitlist to hear about early access for property businesses and customer-facing teams.
Join the BizReply waitlist